Terms of Service

These Terms of Service ("Terms") govern your use of RidePal LLC's mobile application, website, and related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

Eligibility and Accounts

• You must be at least 13 years old to use the Services.
• You are responsible for your account credentials and for all activity under your account.
• You must provide accurate information and keep it up to date.
• You may not misuse the Services, interfere with operation, or violate applicable law.

Map and Trail Data Terms

Before using map functionality in the app, users are asked to agree to map usage terms regarding trail safety and liability. By using map features, you agree that:

• Map and trail data (including trail locations, ratings, and descriptions) may come from third-party contributors, including OpenStreetMap, and from user submissions.
• This information may be inaccurate, incomplete, or outdated, and may not reflect current conditions.
• RidePal does not independently verify trail existence, safety, condition, ownership status, access rights, closures, reroutes, hazards, or legal status.
• Display of a trail is not a recommendation or representation that it is safe, open, legal, or suitable.
• You are solely responsible for your own safety, navigation, trail choices, and confirming current access, closures, conditions, rules, hazards, and suitability before and during each ride.

Ride Tracking and Location Features

To support ride recording, route visualization, and related features, the app may use GPS, background location, motion/fitness, and other device permissions you choose to grant. You understand and agree:

• Accurate ride tracking may require continuous or background location permissions (such as "Always" location access).
• Ride, map, and tracking outputs may be delayed, inaccurate, or incomplete due to signal loss, terrain, device state, operating system behavior, third-party service issues, or other factors.
• You are solely responsible for your route choices, trail decisions, speed, and on-trail conduct.
• The Services are not emergency, rescue, dispatch, or safety-monitoring systems.

Assumption of Risk

Mountain biking and off-road cycling are inherently dangerous activities and may result in injury, property damage, or death. You voluntarily assume all risks associated with use of the Services and your related activities.

User Content

You may submit content to the Services, such as ride data, routes, trail submissions and edits, photos, reviews, ratings, and comments ("User Content"). You retain ownership of your User Content.

By submitting User Content, you grant RidePal a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, modify and reformat (for example, resizing photos or generating previews), publicly display, distribute, and create derivative works from your User Content — in the app, on the RidePal website, and in RidePal's promotion of the Services — with attribution to your display name where shown. This license permits other users to view your public User Content through the Services. The license continues for as long as your User Content remains on the Services; contributions to the shared trail map (such as trail locations, geometry, names, and corrections) remain part of the RidePal trail database even after account deletion.

You are responsible for your User Content. You represent that you own it or have the rights needed to grant this license, and that it does not infringe anyone's rights, violate any law, or misrepresent trail access (for example, mapping trails on private property as open). Do not upload content that is unlawful, infringing, hateful, or unrelated to trails and riding.

We may review, moderate, decline, or remove User Content at any time, including through automated moderation systems, and we are not obligated to host or display any User Content. To report content that infringes your rights, contact contact@ridepal.app.

Business Listings and Claims

RidePal may invite a business to claim a shop or rental listing using contact information associated with that business. Accepting an invitation does not transfer ownership of the underlying map record. It authorizes the connected RidePal account to propose public listing details and media for review.

• You represent that you are authorized to act for the business whose listing you manage.
• You must submit accurate, current information and promptly correct material changes.
• You must own or have permission to publish every logo, photograph, trademark, and other item you submit.
• RidePal may approve, reject, edit for formatting, suspend, or remove claimed content or listing access.
• RidePal may resolve conflicting claims, request additional proof, and restore source data when needed.

Approved business content is User Content under these Terms and may be publicly displayed in RidePal apps, websites, maps, previews, and related promotional materials. Contact contact@ridepal.app to dispute a claim or request a change to business access.

Third-Party Services

The Services may rely on third-party platforms and data providers (including mapping, hosting, authentication, analytics, subscriptions, and connected fitness services). We are not responsible for third-party services, terms, availability, content, or privacy practices.

Paid Features and Subscriptions

Some features require paid subscriptions or purchases processed by third-party app stores or billing providers. Pricing, taxes, billing terms, renewal terms, and refund eligibility are determined by those providers and applicable law. We may change paid features or pricing at any time to the extent allowed by law.

• Subscription terms, price, trial eligibility, and renewal timing are shown before purchase. Auto-renewing subscriptions continue until canceled through the billing provider.
• Deleting your RidePal account or uninstalling RidePal does not cancel a subscription or stop store billing.
• A RidePal Pro entitlement is associated with the RidePal account identified when the purchase is completed. Signing in to that same RidePal account allows supported cross-platform access.
• A store subscription may not be used to grant simultaneous access to unrelated RidePal accounts. Contact RidePal support if you purchased under the wrong account or can no longer access the original account.

App Store Terms

If you download or use RidePal through Apple's App Store or another marketplace, your use may also be subject to that platform's standard terms, license terms, and policies.

Termination

We may suspend or terminate access to the Services at any time for violations of these Terms or to protect our users, systems, or business.

Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless RidePal and its affiliates, officers, employees, and partners from claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your content, or your violation of these Terms or applicable law.

Disclaimers

THE SERVICES, MAPS, TRAILS, RIDE METRICS, ALERTS, AND ALL RELATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ACCURATE, COMPLETE, RELIABLE, UNINTERRUPTED, OR ERROR-FREE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIDEPAL SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. TO THE FULLEST EXTENT PERMITTED BY LAW, RIDEPAL DISCLAIMS LIABILITY FOR ACCIDENTS, INJURIES, PROPERTY DAMAGE, LOSSES, OR OTHER DAMAGES INCURRED WHILE USING THE SERVICES OR RELYING ON MAP OR TRAIL DATA. YOU AGREE TO HOLD RIDEPAL HARMLESS FROM CLAIMS ARISING FROM YOUR USE OF MAP OR TRAIL DATA.

Governing Law

These Terms are governed by applicable law in the jurisdiction where RidePal LLC is organized, without regard to conflict of law principles, except where otherwise required by law.

Changes to These Terms

We may modify these Terms from time to time. Updates will be posted on this page with the "Last updated" date. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, contact us at contact@ridepal.app.