Help & Support
The nuts and bolts of how RidePal works. Detailed articles and instructions for how to use our products and services.
Jump Tracking & Analytics
See all 2 articlesMtb App Comparisons
- RidePal vs Trailforks: MTB Maps, Trails & Offline Navigation
- Trailforks vs MTB Project: Which Trail App Should You Use?
- Best Mountain Bike App: RidePal vs Trailforks & MTB Project
Record & Sync
- How accurate is phone GPS for mountain biking?
- Syncing rides with Apple Health (HealthKit)
- Connecting your Garmin device to RidePal
Ridepal Pro & Billing
See all 2 articlesFrequently Asked Questions
Tap a question to expand the answer.
Where can I download RidePal?
You can download RidePal on iOS from the App Store and on Android from Google Play.
Where does trail data come from?
Trail data in RidePal is sourced from:
- OpenStreetMap (OSM)
- User submissions from the RidePal community
- Internal/manual review before broader use in the app
Trail conditions can change quickly, so data may still be incomplete, out of date, or inaccurate in some areas.
Is RidePal free?
RidePal is free to download on iOS and Android. Pricing, trials, and RidePal Pro access are shown in the app before you subscribe.
How do I cancel my subscription?
Subscriptions are managed through your device account settings:
- iPhone/iPad: Settings → Apple ID → Subscriptions
- Android: Google Play → Payments & subscriptions → Subscriptions
Cancel from your device settings before renewal if you do not want the next billing cycle.
How can I report a missing trail?
Use the RidePal Trail Portal to submit missing trails, suggest edits, merge duplicate trail segments, and add bike parks or POIs for review.
Join The RidePal Trail Brief
Trail drops, bike park news, app updates, and MTB route ideas from RidePal.